How to Use the Lockers in the Cafe
Storing Luggage (1-Day)
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STEP1 Tap "荷物を預ける" on the Locker ScreenSelect "荷物を預ける" on the locker’s touchscreen.
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STEP2 Select Box SizeChoose the box size that suits your needs.
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STEP3 Display QR CodeA QR code will appear on the screen.
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STEP4 Scan the QR Code with the AppOpen the app and go to "チェックイン" > "ロッカーを利用する" then scan the displayed QR code.
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STEP5 Tap "ロッカーを利用する"Check the usage details and fee displayed in the app, then tap "ロッカーを利用する"
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STEP6 Place Luggage and Close the DoorThe designated locker door will automatically open. Place your luggage inside and close the door.
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STEP7 PaymentThe locker usage fee will be automatically charged to the credit card registered in the app.
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STEP8 Check Usage StatusYou can check your current locker usage status in the app.
Retrieving Luggage (1-Day)
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STEP1 Tap "荷物を取り出して終了" on the Locker ScreenSelect "荷物を取り出して終了" on the locker’s touchscreen.
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STEP2 Display QR Code in the AppOpen the app and go to "チェックイン" > "ロッカーを利用する" > "利用中" then tap "QRコードを表示"
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STEP3 Scan the QR CodeHold the displayed QR code up to the locker’s camera. The locker door will automatically open.
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STEP4 Retrieve Luggage and Close the DoorAfter taking out your luggage, be sure to close the door.
Temporarily Retrieving Luggage (1-Day)
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STEP1 Tap "一時的に取り出す" on the Locker ScreenSelect "一時的に取り出す" on the locker’s touchscreen.
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STEP2 Display QR Code in the AppOpen the app and go to "チェックイン" > "ロッカーを利用する" > "ご利用中" then tap "QRコードを表示"
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STEP3 Scan the QR CodeHold the displayed QR code up to the locker’s camera. The locker door will automatically open.
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STEP4 Retrieve Luggage and Close the DoorAfter taking out your luggage, be sure to close the door.
Applying for a Monthly Locker
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STEP1 Tap the Locker ScreenSelect "月極めロッカー 新規お申込" on the locker’s touchscreen.
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STEP2 Select Locker SizeChoose the locker size you wish to use.
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STEP3 Display QR CodeA QR code will appear on the screen.
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STEP4 Scan the QR Code with the AppOpen the app and go to "チェックイン" > "ロッカー" > "月極利用" > "QRを読み込む" then scan the displayed QR code.
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STEP5 Complete ApplicationOn the application screen in the app, check your credit card information and tap "この月極ロッカーを申し込む"
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STEP6 Application CompletedYour application is now complete.
Storing/Retrieving Luggage (Monthly Locker)
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STEP1 Tap "月極ロッカー・扉を開ける" on the Locker ScreenSelect "月極ロッカー・扉を開ける" on the locker’s touchscreen.
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STEP2 Display QR Code in the AppOpen the app, select your active locker under "月極利用" then tap "開ける" > "QRコードを表示"
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STEP3 Scan the QR CodeHold the displayed QR code up to the locker’s camera. The locker door will automatically open.
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STEP4 Store Luggage and Close the DoorAfter placing your luggage inside, be sure to close the door.
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STEP5 Retrieving LuggageFollow the same steps from STEP1 to retrieve your luggage.
Cancelling a Monthly Locker
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STEP1 Select Your Locker in the AppOpen the app, go to "月極利用" select your active locker, and tap "解約" Then, tap "この月極ロッカーを解約する"
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STEP2 Tap "解約する"Once you tap "解約する" your next renewal will be stopped. You can continue using the locker until the end of the current period even after canceling.
Luggage Handover
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STEP1 Store LuggagePlace your luggage inside the locker. (Applicable for both 1-Day and Monthly Lockers)
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STEP2 Display QR Code in the AppOpen the app, select your active locker, then tap "取り出す" > "QRコードを共有する"
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STEP3 Share the QR CodeA QR code image will be generated. Share this QR code with the recipient. *Note: The QR code is valid only on the same day. Please ensure the luggage is collected within the valid time.*
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STEP4 Retrieve LuggageOn the locker’s touchscreen, select "荷物を取り出して終了" then scan the shared QR code with the locker’s camera. After retrieving the luggage, be sure to close the door.